VACANCY: HOUSEKEEPER MANAGER
We have a fantastic new vacancy for House Keeper at E-VAC HOMES excellent short-let-accommodations
The objective of the Role: Reporting to the Accommodation Manager, the Housekeeper will execute housekeeping duties for the apartments, including preparing rooms for guests and ensuring our general areas are maintained to the highest standard.
JOB DESCRIPTION:
• Experience conducting daily inspections of guestrooms and public spaces to increase overall guest satisfaction.
• Experience turning in and logging all lost and found items and returning any guest properties found in the rooms while rendering service.
• Experience reporting property damage cases in the apartment spaces to the supervisor.
• Experience in responding to calls for housekeeping problems, such as spills collecting broken glass, remove trash and debris.
• Experience to perform detailed deep cleans of the upholstered furniture when required.
• Experience monitoring the efficiency of housekeeping operations, by streamlining cleaning schedules and assignments standards that improved guestroom cleanliness including cleaning floors, making beds, changing and arranging the towels, vacuuming, dusting surfaces and rearranging the room after guests check out throughout the apartment.
• Experience in leading cross-communication efforts, including social media handles inquiries, third-party booking firms, and monitoring maintenance issues, to improve room turnaround efficiency and achieve faster response to guest inquiries.
• Experience in implementing laundry flow process to increase laundry operation efficiency, including washing, drying, ironing and sorting linen and disinfecting and storing all equipment after guest checkout.
• Experience in optimising inventory control practices, restocking toilet supplies, and providing tidy and sanitary amenities to guests by ensuring reduction in waste and consistent availability of necessary supplies that will lead to service productivity.
• Ability to understand the company’s policy on work shifts, guest’s possessions and privacy issues, undergo training and sign the company’s contract.
• Above all, the ability to maintain a positive relationship with guests.
Requirements:
- Experience in housekeeping in a 3/4 star hotel is desired.
- Education: Minimum of National Diploma
- Good level of English
- Customer focus.
- Attention to detail.
- Ambition to develop.
Added Advantage: Good computer skills and knowledge of working on WordPress backend
Start your visit to Abuja with the next level of comfort. E-Vac Homes provides 24hrs Power, Security, Free Wifi, Internet TV experience, and Solar Inverters. Unwind in the fluffy bathrobes and complimentary bottled water, then enjoy a great night’s sleep in your super-king bed with its crisp cotton bedspread. There’s no better way to elevate your comfort levels during your stay with us.